In some multiple-offer situations, the seller will request that potential buyers submit only one offer that is their best and final offer. Complete the rest of your listing. Ask the Community Opens in new window or tab. The procurement process might weigh other aspects such as the reliability and capabilities of the vendor in addition to the final offer price.
Choose whether to list your item as an auction-style or fixed price format on the quick listing form - opens in new window or tab. Under More options , select Allow offers. Choose whether you want to set up automatic responses to offers. Complete the rest of your listing. If you have an auction-style listing with Best Offer, bear in mind that: If you receive a bid, current offers and counteroffers will be declined automatically and buyers won't be able to make any additional offers on your item.
If a bidder retracts their bid, the Best Offer feature will be re-enabled. If you received an offer that was higher than the current bid, the buyer who made the offer will have to place a bid. This option isn't available in these categories: After receiving an offer, you have 48 hours to choose how to respond. Accept the Best Offer and end the listing Respond with counteroffer Let the offer expire. This will happen automatically after 48 hours, or when the listing ends, whichever comes first Decline the offer When using the Best Offer option in a listing, it's important to note that immediate payment does not apply.
How to make a counteroffer When you make a counteroffer, your response should be lower than the Buy It Now price, but higher than the offer you received. Automatic responses to Best Offer If you set up automatic responses in your listing, we can accept or decline a Best Offer for you, based on the price limits you select. Here's how automatic responses work: When you get an offer at, or above, your upper limit, we automatically send an email to you and the buyer saying that you've accepted and the buyer should pay When you get an offer below your lower limit, we automatically send an email to the buyer declining the offer.
The buyer can submit a higher bid or you can send a counteroffer. Buyers can make up to three offers per item in most categories When you get an offer somewhere between your price limits, we'll send you a message and you'll have to decide how to respond You can't use automatic responses when: You've put an item on sale using the Markdown Manager tool in Promotions Manager The buyer included additional terms in the offer that you'll need to review first The option doesn't appear when you are creating your listing — not all categories allow for automatic responses Sending a custom offer using the "Reply with offer" button If a buyer sends you a question about an item you have listed in a fixed-priced format, you'll have the option to reply with an offer.
How to send a custom offer In Messages - opens in new window or tab , find the message from the buyer and select Reply with offer. Change the offer price to the amount you and the buyer have discussed. The offer can be higher or lower than the price of the item. Clearly summarize the details of your offer in the "Message to Buyer" section, including any additional shipping costs. Review the offer and select Send.
Benefits of custom offers Custom offers are more likely to result in a sale than normal Buy It Now listings as they allow you to tailor your listings to individual buyers. You can also privately lower the price of the item, or add additional items as an incentive. Offers and multi-quantity listings If you're selling two or more identical items in a single listing, you can send an offer for all, some, or only one of the items in the listing.
Top Takeaway After receiving an offer, you have 48 hours to respond to the buyer. Was this article helpful for you? See other articles in: Selling Listing Your Item. You might also be interested in: Making Second Chance Offers. If you've made a Best Offer on a Buy It Now listing, the seller may come back to you with a counteroffer if they want to suggest another price. The eBay shopping cart lets you save fixed-price items you want to buy while you continue shopping.
When you're ready, you can check out and pay for multiple items in one go. Skip to main content. How does Best Offer work? To find Best Offer listings: Once you've found an item you want that accepts Best Offers, follow these steps: If you want to add any additional terms, you can add a message to the seller.
Canceling a Best Offer In some cases you can retract or cancel a Best Offer, for example if you accidentally entered the wrong offer amount. Best Offer tips A Best Offer strategy can work well when you've got your eye on something and have a certain price in mind. Here are some tips: Expired, rejected, and retracted offers all count towards this limit.
Top Takeaway The seller can decide whether to accept, reject, or counter your offer. Was this article helpful for you? See other articles in:
On the Item Lookup Page where we show the Best Offer sold-for price, there should also be a History link there to show what the earlier declined prices were too! If you buy regularly from a specific seller, this can help with future Best Offer negotiations. How to add Best Offer to your listings. To add a Best Offer option to your listing: Choose whether to list your item as an auction-style or fixed price format on the quick listing form - opens in new window or tab. Under More options, select Allow offers. Choose whether you want to set up automatic responses to offers. Complete the rest of your listing. Knowing actual sold prices is always key to researching and estimating the true value of any item. If you have trouble finding a 'Best-Offer' sold prices, please let James know, .